This tutorial will guide you through the simple steps required to connect your vendor account on Esploras to your Stripe account. Connecting Stripe is essential to securely and quickly receive payments from your customers directly into your bank account.
Prerequisites:
Before you begin, please ensure you have:
- An active vendor account on the Esploras platform.
- An existing Stripe account or the ability to create a new one during the connection process.
Steps for Connection:
Carefully follow these steps to connect your Esploras vendor account to Stripe:
Step 1: Access the Vendor Dashboard
- Log in to your vendor account on the Esploras website.
- Once logged in, navigate to the Vendor Dashboard.
Step 2: Go to Payouts Settings
- In the Vendor Dashboard, click on Settings.
- Within the settings, select the Payouts section.
Step 3: Select Stripe Connect as Payout Method
- In the Payouts section, you will find the option to select the commission payout method.
Make sure Stripe Connect is selected as the Commission Payout Method.
Step 4: Initiate the Connection to Stripe
- Below the payout method selection, you will find a box dedicated to Stripe with a connection button.
Click on the prominent “Connect with Stripe” button.
Step 5: View the Stripe Connection Page
- After clicking “Connect with Stripe,” you may see an intermediate page confirming the partnership between Esploras and Stripe for secure payments.
Wait to be automatically redirected to the Stripe login or account creation page.
Step 6: Log In to or Create a Stripe Account
- You will be redirected to a secure page hosted by Stripe where you will be asked to log in or create an account.
- If you already have a Stripe account: Enter your credentials (email and password) and click “Log In.”
If you do not have a Stripe account yet: Click on the “Create a new account” button.
- You might be asked to specify the account type. Select “Create a new business”.
- Click “Continue”.
- You will need to provide some information about your business to set up your new Stripe account. Follow the instructions provided by Stripe to complete the registration.
Step 7: Tax Settings (Optional)
- During the Stripe account setup, you might see a page related to tax calculation (VAT – Value-added tax).
- To proceed with the platform connection, select the “Not right now” option.
Step 8: Authorize the Connection and Accept Terms
- Once the initial Stripe account setup (login or creation) is complete, you will be asked to authorize the connection between our platform and your Stripe account and accept the necessary agreements.
- Carefully read the information regarding the authorization and the service agreements (such as the “Services Agreement” and the “Connected Account Agreement”).
- To finalize the connection, click the “Agree and submit” button.
Step 9: Return to the Platform
- After clicking “Agree and submit” on Stripe, you will be automatically redirected back to the Esploras platform.
Step 10: Connection Confirmation
- Once you return to Esploras, you should see a confirmation that your Stripe account has been successfully connected. Your payout settings should now show that you are connected to Stripe.
Common Troubleshooting:
- Stripe Login Error: Ensure you are using the correct credentials for your Stripe account.
- Redirection Issues: If you are not automatically redirected, try repeating the process or contact Esploras support.
- Connection Not Showing: Refresh the payouts settings page on the vendor dashboard or try disconnecting and reconnecting the Stripe account.
Conclusion:
Congratulations! Your Esploras vendor account is now connected to Stripe, and you are ready to start receiving payments directly into your bank account. If you encounter any issues, please do not hesitate to contact the Esploras support team.