Questions & answers
A little clarity.
Then, go create.
From your first account to your next sale. Find the essentials about selling digital work, offering online services and growing your community on Esploras.
Need a hand? Talk to our support team.
Getting started
Your account is free. Set up your creator space, then add your first offer.
How do I create an Esploras account?
Creating an Esploras account is easy and free. Visit Esploras and click the Sign Up button. You will be asked to provide basic information such as your name, email address, and password.
How much does it cost to sell on Esploras?
It is free to start selling on Esploras. The Free plan costs $0 monthly and supports up to 150 product listings for digital offers, including subscriptions and online services. Paid plans are available if you need higher product capacity.
How do I set up my Esploras store?
Setting up your Esploras store is simple. The platform guides you through the process step by step, including choosing store options, adding digital products and online services, and configuring your store settings.
Can I customize my store design?
Yes. You can customize your Esploras store design to match your brand and style with available themes and customization options.
How do I add products to my store?
Open your Esploras dashboard, choose to add a product, and enter the product information, including name, description, price, images, and product settings.
Why didn’t I receive the activation email?
Check your spam or junk folder first. If the activation email is not there, try requesting the email again or contact support for help.
What should I include in my first offer?
Give your digital product or online service a clear name, description, price and images. Complete its product settings in your dashboard so people understand what they are buying.
For a download, explain what the file contains. For a bookable online service, describe the session you offer, such as an online consultation or a one-to-one online lesson.
How do I apply to become a creator?
Visit the account page and select “Apply to become a creator?” when registering to submit a creator application. Follow the account instructions; submitting an application does not guarantee immediate approval. For a general community account, use general registration.
About Esploras
Digital products, memberships, online services and community, brought together for independent creators.
What is Esploras?
Esploras brings your digital work and your community together. Sell downloads, offer memberships and online sessions, and stay connected with your audience.
Who is Esploras for?
Esploras is for creators including artists, musicians, writers, designers, educators, and professionals who want to build, manage, and grow a creator business.
How does Esploras work?
Create store listings for digital products, subscriptions, online services or digital auctions. Use your creator profile, groups and timeline to share updates and connect with your audience in the same place.
Is Esploras free?
Yes. You can create an account and start building your online presence without upfront costs. As your business grows, you can choose a paid plan to unlock higher product capacity.
Is Esploras multilingual?
Esploras includes translation support designed to help static site content work across multiple languages.
How do I contact Esploras support?
You can contact Esploras support by email at support@esploras.com.
Community & support
Stay connected with your audience and know where to find help.
How do I connect with other creators on Esploras?
You can connect with other creators through forums, groups, profiles, collaborations, and online events inside the Esploras community.
Are there any community guidelines I should be aware of?
Yes. Esploras has community guidelines designed to keep the platform safe, respectful, and positive for creators and audiences.
Can creators post 18+ content?
No. Esploras does not allow 18+ adult content, sexually explicit material, or content intended for adult-only audiences.
Where can I find help and support?
You can find help and support through Esploras support resources and by contacting the support team directly at support@esploras.com.
Does Esploras offer tutorials or training resources?
Yes. Esploras offers tutorials and training resources to help creators understand the platform and get more from their store, products, and community tools.
Are subscriber-only social timeline posts limited by my plan?
No. Product limits apply to products and store listings. After you create a subscription as a product, you can publish unlimited subscriber-only posts in the social timeline for active subscribers.
How could I use a membership with community updates?
For example, a musician could offer a subscription product and share behind-the-scenes timeline posts with its active subscribers. An educator could combine a membership with updates for members and separately listed bookable online lessons.
These are examples of using the existing subscription, subscriber-only post and booking tools. Store listings use product capacity; subscriber-only timeline posts are unlimited for active subscribers.
Selling & payments
Understand store listings, subscriber access and the costs behind a sale.
What types of products can I sell on Esploras?
You can sell digital downloads, memberships and subscriber-only content, offer bookable online services, and run auctions for digital work. Think e-books, downloadable music, creative resources, online consultations and one-to-one online lessons.
Can I sell physical products?
No. Esploras currently supports digital offers only. Physical products are not supported.
Can creators sell subscriptions and subscriber-only content?
Yes. Creators can sell subscription products and restrict selected community posts or media to active subscribers.
Can creators sell services or appointments?
Yes. You can create bookable product listings for online services, such as consultations, one-to-one online lessons and other online sessions. Describe what each session covers so people know what they are booking.
Does Esploras support auctions?
Yes. Creators can run auction-style listings for digital work, such as a digital illustration. Use the listing to clearly describe the work being offered.
How do I set prices for my products?
You control the prices for your digital products and online services. We recommend researching similar offers and setting prices that reflect the value you provide.
How do I manage orders?
Esploras provides tools to track orders and manage your store from your Esploras dashboard.
How do I get paid on Esploras?
Payments are processed through Stripe. You can connect your Stripe account and configure payout settings to receive your earnings through your connected Stripe account.
How much does Esploras take from each sale?
Esploras takes a 5% marketplace commission on every sale made through the platform.
Are Stripe fees included in the 5% commission?
No. Stripe payment processing fees are separate from the Esploras commission and can vary by country, currency, card type, and Stripe account configuration.
Does Esploras hold creator funds?
No. Payments are processed through Stripe, and Stripe Connect distributes the creator share to the creator’s connected Stripe account after checkout.
Does Instant Payout mean the money is instantly in my bank?
No. Instant Payout refers to Esploras not holding the creator share on-platform. Stripe bank deposit timing depends on the creator’s Stripe account and bank.
What changes between Free, Basic, Pro, and Platinum?
The main difference shown on the pricing page is product capacity: 150, 250, 500, or 1500 product listings for digital offers, including subscriptions and online services.
Do paid plans change the 5% commission?
No. Each plan keeps the same 5% Esploras commission, and the creator keeps 95% before external processing fees.
Do product limits cap subscriber-only timeline posts?
No. Product limits apply to products and store listings. Subscriber-only posts published in the social timeline are unlimited for active subscribers after you create a subscription as a product.
How do a monthly plan and the sales commission work together?
Your monthly plan sets your product capacity. The Free plan is $0; Basic is $5, Pro is $15 and Platinum is $30 per month, in USD. Each plan keeps the same 5% Esploras commission.
On an illustrative $100 sale, the platform commission is $5. The remaining $95 is before Stripe processing fees and any applicable taxes or adjustments, so it is not an estimate of the final bank deposit.
Your next chapter
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what you create.
Start free. Bring your work, your ideas and your audience.