Q&A

Creating an Account and Store

How do I create an Esploras account?

Creating an Esploras account is easy and free. Visit Esploras and click the Sign Up button. You will be asked to provide basic information such as your name, email address, and password.

How much does it cost to sell on Esploras?

It is free to start selling on Esploras. The Free plan costs $0 monthly and supports up to 150 products in your store. Paid plans are available if you need higher product capacity.

How do I set up my Esploras store?

Setting up your Esploras store is simple. The platform guides you through the process step by step, including choosing store options, adding products and services, and configuring your store settings.

Can I customize my store design?

Yes. You can customize your Esploras store design to match your brand and style with available themes and customization options.

How do I add products to my store?

Open your Esploras dashboard, choose to add a product, and enter the product information, including name, description, price, images, and product settings.

Why didn't I receive the activation email?

Check your spam or junk folder first. If the activation email is not there, try requesting the email again or contact support for help.

General Information About Esploras

What is Esploras?

Esploras is an all-in-one platform designed to help creators showcase their work, sell products and services, and engage with their audience.

Who is Esploras for?

Esploras is for creators including artists, musicians, writers, designers, educators, and professionals who want to build, manage, and grow a creator business.

How does Esploras work?

Esploras combines storefront tools, e-commerce features, subscriptions, services, auctions, and community features so creators can sell and engage with their audience from one platform.

Is Esploras free?

Yes. You can create an account and start building your online presence without upfront costs. As your business grows, you can choose a paid plan to unlock higher product capacity.

Is Esploras multilingual?

Esploras includes translation support designed to help static site content work across multiple languages.

How do I contact Esploras support?

You can contact Esploras support by email at [email protected].

Community and Support

How do I connect with other creators on Esploras?

You can connect with other creators through forums, groups, profiles, collaborations, and online events inside the Esploras community.

Are there any community guidelines I should be aware of?

Yes. Esploras has community guidelines designed to keep the platform safe, respectful, and positive for creators and audiences.

Can creators post 18+ content?

No. Esploras does not allow 18+ adult content, sexually explicit material, or content intended for adult-only audiences.

Where can I find help and support?

You can find help and support through Esploras support resources and by contacting the support team directly at [email protected].

Does Esploras offer tutorials or training resources?

Yes. Esploras offers tutorials and training resources to help creators understand the platform and get more from their store, products, and community tools.

Are subscriber-only social timeline posts limited by my plan?

No. Product limits apply to products and store listings. After you create a subscription as a product, you can publish unlimited subscriber-only posts in the social timeline for active subscribers.

Selling on Esploras

What types of products can I sell on Esploras?

You can sell digital downloads, one-time products, subscriptions, services, appointments, auction-style listings, and subscriber-only content.

Can creators sell subscriptions and subscriber-only content?

Yes. Creators can sell subscription products and restrict selected community posts or media to active subscribers.

Can creators sell services or appointments?

Yes. Esploras supports bookable products, including appointments, reservations, sessions, classes, rentals, and services.

Does Esploras support auctions?

Yes. Creators can run auction-style listings for limited items, special drops, and scarce offers.

How do I set prices for my products?

You control the prices for your products and services. We recommend researching similar offers and setting prices that reflect the value you provide.

How do I manage orders?

Esploras provides tools to track orders and manage your store from your Esploras dashboard.

How do I get paid on Esploras?

Payments are processed through Stripe. You can connect your Stripe account and configure payout settings to receive your earnings through your connected Stripe account.

How much does Esploras take from each sale?

Esploras takes a 5% marketplace commission on every sale made through the platform.

Are Stripe fees included in the 5% commission?

No. Stripe payment processing fees are separate from the Esploras commission and can vary by country, currency, card type, and Stripe account configuration.

Does Esploras hold creator funds?

No. Payments are processed through Stripe, and Stripe Connect distributes the creator share to the creator's connected Stripe account after checkout.

Does Instant Payout mean the money is instantly in my bank?

No. Instant Payout refers to Esploras not holding the creator share on-platform. Stripe bank deposit timing depends on the creator's Stripe account and bank.

What changes between Free, Basic, Pro, and Platinum?

The main difference shown on the pricing page is product capacity: 150, 250, 500, or 1500 products.

Do paid plans change the 5% commission?

No. Each plan keeps the same 5% Esploras commission, and the creator keeps 95% before external processing fees.

Do product limits cap subscriber-only timeline posts?

No. Product limits apply to products and store listings. Subscriber-only posts published in the social timeline are unlimited for active subscribers after you create a subscription as a product.